TISD Online Knowledge Base

A reference resource for TISD customers

First, open IncrediMail.

  • Go to the Tools menu at the top of the window, and go down to Accounts. This will start the account configuration wizard for IncrediMail
  • Select Add on the top right of the new window that opens.
  • Choose "Let me configure settings myself" then click Next.
  • The wizard will then ask you for the following information:
    • Your Name: Enter your full name in this space.
    • E-mail Address: Enter your full TISD email address in this space.
    • Click Next.
  • Select Skip on the following page to enter the settings manually.
    • Incoming mail server type:┬áimap
    • Incoming Mail Server: Enter "mail.tisd.net" in this space.
    • Outgoing Mail Server: Enter "mail.tisd.net" in this space as well.
  • Click Next.
    • User Name: This should automatically be filled in using the email information we have provided, if not, put your full email address.
    • Password: Enter the password that you created or we generated for your account. If you are unsure of this information, please contact our technical support
    • Click Finish.
  • We still have one setting left to change so go back to the main page and click Tools then Accounts.
  • Select your account in the list (it should be highlighted) then click Properties.
  • Go to the Servers tab.
  • There should be a check box near the bottom under Outgoing Mail Server that says "My server requires authentication", make sure that it is Checked and click OK.
  • Continue clicking OK or Close until you get back to the mail page.

The email account should be set up to send and receive e-mail.