TISD Online Knowledge Base

A reference resource for TISD customers

Please Note:

WPA and WPA2 are both good encryption methods to secure your wireless network, and are more secure than WEP. However systems older than Windows XP Service Pack 2 do not support WPA encryption. If you have a wireless computer that pre-dates Windows XP Service Pack 2, you will have to use WEP as a security protocol in order to ensure connectivity of older machines.

Also, if WPA2 is available to you, it would be better to choose this option over standard WPA since it will allow wireless N devices to operate at their full capacity and network speeds if you have a wireless N router and wireless N network cards in the computers you are connecting.


  • First, open Internet Explorer or your preferred Internet browser.
  • Next, you will need to log in to the router. To do this, go to the address bar at the top of the page (the long white bar across the top of the screen which will contain the web address of whatever your home page is) and empty it by backspacing all text out of it.
  • Enter the router's host name which by default is accessible at http://routerlogin.net, or by IP address, which is by default set to Then press enter.
  • If everything is otherwise set up correctly, the browser should prompt you for a user name and a password. By default, for Netgear routers, the user name is admin and the password is password. Once you have that entered, press Enter on your keyboard, or click the OK button.
  • If the user name and password are accepted, the browser will load a Netgear Smart Wizard page. If the user name and password are not accepted, the user name and password have been changed. If you do not know this information, you will have to reset the router.
  • Next, click Wireless Settings on the left side of the Netgear Smart Wizard page. This will load a Wireless Settings page.
  • If security has not been configured on the router yet, None will be selected under Security Options. Change this to WPA-PSK [TKIP] + WPA2-PSK [AES] or WPA2 Personal. It will then reveal an option for a Passphrase, this will be the password that is required to connect to the wireless on the router. It must be at least 8 characters long, and can contain any type of character.
  • Once you have entered your password, click Apply. The router will now apply the changes and restart. The progress will be shown on your screen. If you are on a laptop, you will need to reconnect to the wireless network during which you will be prompted for the key that was just set up. If the computer is a Windows 7 or Windows Vista based computer, you will have to remove the old network profile before attempting to reconnect to the router, or you will get an error saying The profile saved on this computer does not match the requirements of the network.
  • WPA or WPA2 Security should now be enabled on the router. You will need to enter this key into each wireless computer you add to the network. Wired systems do not require a network key to connect.