TISD Online Knowledge Base

A reference resource for TISD customers

For this walk through, you will need a computer that is hard-wired (connected using an Ethernet cable) to your router. If you are on a wireless computer, you cannot connect to the router without knowing the password. If you do not have an Ethernet cable, you can either purchase one at any office supply center, otherwise, you will have to reset the router, and enter your configuration information for your connection again. This walk through also assumes that the router's default IP address and administration user name and password are at defaults. If you have changed either of these, you will be unable to log into the router using this walk through and you will have to reset the router, and enter your configuration information for your connection again.


  • First, open Internet Explorer or your preferred Internet browser.
  • Go up to the address bar at the top of the browser, and backspace everything out of it.
  • Next, type in the IP address of the router which by default is Then press Enter.
  • This will take you to a D-Link sign in page. The User Name by default is Admin and there is no password by default. Once you have that entered, press Login.
  • This will take you to a D-Link Status page. Click Setup at the top of the page.
  • Next, click Wireless Settings on the left-hand side of the page.
  • You will be asked if you want to use the Wireless Setup Wizard, Add a Device with WPS, or Manually Setup a Wireless Network. Click the button that says Manual Wireless Network Setup.
  • Down at the bottom of the page, you will see a section for Wireless Security Mode this is the security type currently is use by the router.
  • If you are using WPA-Personal, you will have to change the Pre-Shared Key, and save the changes as the router stores the passphrase as hidden. You cannot recover the previous passphrase. You may have to remove the old wireless profile on a computer running Windows Vista or Windows 7 in order to connect again on a computer that was connected using the old passphrase.
  • If you are using WEP, write down Key 1 exactly as it appears. This is the password to your wireless network.
  • You can close this window when done. Try entering that wireless key, or the new passphrase you created when connecting wireless to the router. It should authenticate.